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Known issues

This section lists known issues in
BlackBerry AtHoc
releases.

7.15

  • There are no additional known issues in release 7.15.

7.14

Jira ID
Problem
Workaround
Alerting
IWS-62434
The Custom Field section for alert placeholders is not visible after duplicating a draft alert when logged in as an Advanced Alert Manager.
External event alert
IWS-58065
Alerts are not triggered for external events when placeholders are added to the alert title in the out of the box External Feeds Template. The External Feeds Template contains a [BFSTitle] placeholder by default. Adding additional placeholders to the title field can cause the title to have more than the maximum number of characters.
Do not add additional placeholders to the title field.

7.13.1

  • There are no additional known issues in release 7.13.1.

7.13

  • There are no additional known issues in release 7.13.

7.12

  • There are no additional known issues in release 7.12.

7.11

  • There are no additional known issues in release 7.11.

7.10

Jira ID
Description
Workaround
Collaborate
IWS-51450
After a mobile user is disabled or deleted, they are still able to send messages and attachments in collaborations.
Manually remove the disabled or deleted user from the collaboration.

7.9

Jira ID
Description
Workaround
Alerting
IWS-61042
In a Basic organization, saving a draft alert more than one time causes an error.