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BlackBerry UEM
12.21 and
UEM Cloud
(November 2024) Release Notes

What's new in this release?

To learn about the new features introduced in every supported release of
BlackBerry UEM
on-premises and
BlackBerry UEM Cloud
, see What's new in BlackBerry UEM.
Starting in March 2025,
BlackBerry
will migrate
BlackBerry Dynamics
services to new domains and IP address ranges. To ensure that there are no disruptions to your
BlackBerry Dynamics
services, you must update your firewall configuration to allow connections to the new domains and IP ranges, in addition to the existing domains and IP ranges that you have allowed for
UEM
. For more information, see the new domains and IP ranges for March 2025 and later in the following sections of the
UEM
Planning Guide:

Critical issue advisories for
UEM

See the following Critical Issue Advisory Knowledge Base articles for information about key issues that may impact your
UEM
environment, as well as workarounds and possible resolutions:  and the

Installing
UEM
on-premises

You can use the setup application to install
UEM
version 12.21 or to upgrade from
UEM
12.19 or 12.20. When you upgrade the software, the setup application stops and starts all of the
UEM
services for you and backs up the database by default.