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  2. BlackBerry UEM 12.21
  3. UEM Overview and Architecture
  4. Data flows: Activating devices and BlackBerry Dynamics apps
  5. Data flow: Activating a BlackBerry Dynamics app when one is already activated on the device

Data flow: Activating a
BlackBerry Dynamics
 app when one is already activated on the device

This data flow describes how data travels when a
BlackBerry Dynamics
 app (including the
BlackBerry UEM Client
) is already activated on a device and is used as an easy activation delegate to activate subsequent
BlackBerry Dynamics
 apps.
Diagram showing the steps and components mentioned in the following data flow.
  1. An administrator assigns one or more
    BlackBerry Dynamics
     apps to a user.
  2. The user installs the app on the device.
  3. The app performs the following actions:
    1. Queries the
      BlackBerry Dynamics NOC
       and identifies that another
      BlackBerry Dynamics
       app has already been registered and activated on the device.
    2. Requests the activation credentials from the previously activated
      BlackBerry Dynamics
       app.
  4. The user approves the activation request from the previously activated app on the device.
  5. The previously activated app sends the credentials through the
    BlackBerry Infrastructure
     to
    UEM
    .
  6. UEM
     sends the credentials request and the
    UEM
     URL through the
    BlackBerry Infrastructure
     to the previously activated app.
  7. The previously activated app returns the credentials and the URL to the new app.
  8. The new app completes the following actions:
    1. The app registers itself with the
      BlackBerry Dynamics NOC
       and receives an ID that
      UEM
       can later use to confirm with the
      BlackBerry Dynamics NOC
       that the app was successfully activated.
    2. Connects to
      UEM
       through the
      BlackBerry Infrastructure
       and establishes an end-to-end encrypted session with
      UEM
       using the EC-SPEKE protocol.
      This session can be decrypted only by the
      UEM
       instance that issued the activation credentials.
    3. Sends the activation request through the secured session.
  9. UEM
     verifies the activation request and sends an encrypted activation response to the app. The activation response includes data required by the app to communicate with
    UEM
    , including a client certificate, master session key, list of
    BlackBerry Proxy
     instances, and trusted certificate authorities.