Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry UEM 12.21
  3. UEM Configuration Guide
  4. Configuring BlackBerry UEM to support Android Enterprise devices
  5. Configure BlackBerry UEM to support Android Enterprise devices

Configure
BlackBerry UEM
 to support
Android Enterprise
 devices

If you previously connected a
UEM
 domain to a
Google
 domain and you want to connect a new
UEM
 domain, you must remove the existing connection. In the management console, on the menu bar, click
Settings > External integration > Google domain connection
 and remove the connection. You can also remove the connection from the Admin Settings in
Google Play
 (https://play.google.com/work) using the same
Google
 account you used to create the connection. When you remove a connection, all devices that are activated with an
Android Enterprise
 activation type will be deactivated.
  1. In the management console, on the menu bar, click
    Settings > External integration > Android and Chrome Management
    .
  2. Do one of the following:
    Task
    Steps
    Use
    Android Enterprise
     devices that have managed
    Google Play
     accounts.
    1. Select
      Allow BlackBerry UEM to manage Google Play Accounts
      .
    2. Click
      Next
      .
    3. In the
      Bring Android to Work
       window, sign in using a
      Google
       a
      Google
       or
      Gmail
       account. The account that you use will become the administrator account for the Bring Android to Work service.
    4. Click
      Get Started
      .
    5. Type the name of your organization. Click
      Confirm
      .
    6. Click
      Complete registration
      .
    Use a
    Google
     domain.
    1. Select
      Connect BlackBerry UEM to your existing Google domain
      .
      Note that you cannot share
      Google
       domains between multiple
      UEM
       domains. This option supports
      Android Enterprise
       and
      Chrome OS
       Enterprise.
    2. Click
      Next
      .
    3. Complete the fields to create a service account and click
      Next
      .
  3. Do one of the following:
    • To send app configuration details using the
      BlackBerry Infrastructure
      , select
      Send app configuration using UEM Client
      .
    • To send app configurations details using the
      Google
       infrastructure, select
      Send app configuration using Google Play
      .
  4. When prompted, click
    Accept
     to accept the permissions set for some or all of the displayed
    Google
     and
    BlackBerry
     apps.
  5. Click
    Done
    .
  • Complete the steps to activate
    Android Enterprise
     devices. For more information about device activation, see Activating Android devices in the Administration content.
  • You can edit the
    Google
     domain connection from Settings > External integration to change the type of
    Google
     domain that you use or to test the domain connection.
  • If you ever plan to decommission a
    UEM
     domain that is connected to a
    Google
    , remove the connection before you decommission the domain (Settings > External integration > Google domain connection). You can also remove the connection from the Admin Settings in
    Google Play
     (https://play.google.com/work) using the same
    Google
     account you used to create the connection. When you remove a connection, all devices that are activated with an
    Android Enterprise
     activation type will be deactivated.