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  2. BlackBerry UEM 12.21
  3. UEM Configuration Guide
  4. Connect to an SMTP server to send email notifications

Connect to an SMTP server to send email notifications

You must connect
BlackBerry UEM
 on-premises to an SMTP server to enable it to send activation instructions, device compliance warnings, passwords for
UEM Self-Service
, and email notifications to device users.
  1. In the management console, on the menu bar, click
    Settings > External integration > SMTP server
    .
  2. Click The edit icon.
  3. In the
    Sender display name
     field, type a name to use for email notifications from
    UEM
     (for example,
    donotreply
     or
    UEM Admin
    .
  4. In the
    Sender address
     field, type the email address that you want
    UEM
     to use to send email notifications.
  5. In the
    SMTP server
     field, type the FQDN of the SMTP server.
  6. In the
    SMTP server port
     field, type the SMTP server port number. The default port number is 25.
  7. In the
    Supported encryption type
     drop-down list, select the appropriate encryption type.
  8. If the SMTP server requires authentication, specify the username and password.
  9. If necessary, import an SMTP CA certificate:
    1. Copy the SSL certificate file for your organization's SMTP server to the computer that you are using.
    2. Click
      Browse
      .
    3. Navigate to and select the SSL certificate file and click
      Upload
      .
  10. Click
    Save
    .
Click
Test connection
 if you want to test the connection to the SMTP server and send a test email message.
UEM
 sends the message to the email address you specified in the
Sender address
 field.