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Configure the mobile device access policy in
Microsoft 365

To use the
BlackBerry Gatekeeping Service
with
Microsoft 365
, you must configure the mobile device access policy in
Microsoft 365
to quarantine devices by default.
  • If your organization’s default access level for
    Exchange ActiveSync
    is set to allow, and you have users setup and successfully synchronizing their devices, you must make sure that these users have a personal exemption or device rule associated to their user account or device before you set the default access level to quarantine. If they do not, then they are quarantined and their devices do not synchronize until they are allowed by
    BlackBerry UEM
    . For more information about setting the default access level for
    Exchange ActiveSync
    to quarantine, visit support.blackberry.com/community to read article 33531.
  1. Log in to the
    Microsoft 365
    administration portal.
  2. On the menu, click
    Admin
    .
  3. Click
    Exchange
    .
  4. In the
    Mobile
    section, click
    mobile device access
    .
  5. Click
    Edit
    .
  6. Click
    Quarantine - Let me decide to block or allow later
    .