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  2. BlackBerry UEM 12.20
  3. UEM Overview and Architecture
  4. Data flows: Sending and receiving work data
  5. Sending and receiving work data using the BlackBerry Infrastructure
  6. Data flow: Sending and receiving work data from a BlackBerry Dynamics app through the BlackBerry Infrastructure

Data flow: Sending and receiving work data from a 
BlackBerry Dynamics
 app through the 
BlackBerry Infrastructure

Depending on your server configuration, work data for apps developed with 
BlackBerry Dynamics SDK
 7.0 and later may travel through the 
BlackBerry Infrastructure
 rather than the 
BlackBerry Dynamics NOC
. If you have a new installation of 
BlackBerry UEM
 version 12.12, 
BlackBerry UEM
 uses the 
BlackBerry Infrastructure
 by default. If you upgraded from a previous version of 
BlackBerry UEM
, you must contact BlackBerry Technical Support if you want to enable this feature.
This data flow describes how data travels when a 
BlackBerry Dynamics
 app accesses an application or content server in your organization through the 
BlackBerry Infrastructure
 and 
BlackBerry UEM
. 
Diagram showing the steps and components mentioned in the following data flow.
  1. The user opens a 
    BlackBerry Dynamics
     app to access work data.
  2. The 
    BlackBerry Dynamics
     app establishes a connection to the 
    BlackBerry Infrastructure
    . 
  3. The 
    BlackBerry Infrastructure
     communicates with 
    BlackBerry Proxy
     over a pre-established TLS connection.
  4. The 
    BlackBerry Dynamics
     app establishes a TLS connection to the 
    BlackBerry Proxy
     and work data is exchanged over a secure end-to-end connection.