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Your organization's firewall must allow outbound connections over port 3101 to <region> .turnb.bbsecure.com and <region> .bbsecure.com. If you configure UEM to use a proxy server, verify that the proxy server allows connections over port 3101 to these subdomains. In each UEM instance, the BlackBerry Secure Connect Plus component must be running. By default, Android Enterprise devices are restricted from using BlackBerry Secure Connect Plus to connect to Google
Play and underlying services (com.android.providers.media, com.android.vending, and com.google.android.apps.gcs). Google
Play does not have proxy support. Android Enterprise devices use a direct connection over the Internet to Google
Play . These restrictions are configured in the Default enterprise connectivity profile and in any new enterprise connectivity profiles that you create. It is recommended to keep these restrictions in place. If you remove these restrictions, you must contact Google
Play support for the firewall configuration required to allow connections to Google
Play using BlackBerry Secure Connect Plus . If you use an email profile to enable the BlackBerry Secure Gateway for iOS devices, it is a best practice to configure per-app VPN for BlackBerry Secure Connect Plus .
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Optionally, you can install additional BlackBerry Secure Connect Plus instances by installing more than one BlackBerry Connectivity Node . Optionally, you can create a server group to direct BlackBerry Secure Connect Plus traffic to a specific regional path to the BlackBerry Infrastructure.
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You must install the BlackBerry Connectivity Node or upgrade to the latest version. When you install or upgrade the BlackBerry Connectivity Node , BlackBerry Secure Connect Plus is also installed or upgraded. You must make sure that you activate the BlackBerry Connectivity Node before you enable BlackBerry Secure Connect Plus . If you route the data that travels between BlackBerry Secure Connect Plus and the BlackBerry Infrastructure through a TCP proxy server (transparent or SOCKS v5), you can configure the proxy settings using the BlackBerry Connectivity Node management console (General settings > Proxy).
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