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Managing and monitoring activated
Android
devices

After devices are activated and managed by an IT policy and profiles, you have several features available to control users' devices.
You have the following options:
Option
Description
Control which software updates are installed on devices and the timing of updates
You can use a the device SR requirements profile to specify if and when OS updates are installed on the following devices:
  • Android Enterprise
    devices that have a
    Work space only
    activation
  • Samsung Knox
    devices
For more information, see the Administration content
You can use Compliance profiles to specify restricted OS versions. For more information, see the Administration content.
Turn on location settings and locate a device
You can turn on location settings to track the location of
Android
devices.
For more information, see the Administration content.
Retrieve device logs
You can retrieve logs from devices for monitoring and troubleshooting purposes.
For more information, see the Administration content.
Deactivate a device
When you or a user deactivates a device, the connection between the device and the user account in
BlackBerry UEM
is removed. You can't manage the device and the device is no longer displayed in the management console. The user can't access work data on the device.
You can deactivate a device using the "Delete all device data" or "Delete only work data" command.
Users can deactivate an
Android
device by selecting Deactivate My Device on the About screen in the
BlackBerry UEM Client
app.