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Change a client certificate for a user credential profile

You can change the certificate that you or a user has added to a user credential profile. The new certificate replaces the existing certificate on the device.
  1. On the menu bar, click 
    Users > Managed devices
    .
  2. Search for a user account.
  3. In the search results, click the name of a user account.
  4. In the 
    IT policy and profiles
     section, in the row for the user credential profile, click 
    Update
    .
  5. Click 
    Browse
     to locate the certificate file.
  6. Type a password for the certificate. For 
    iOS
     devices, a password is required. For 
    Android
     devices, you do not have to provide the password in 
    BlackBerry UEM
     if the device is running the latest version of 
    BlackBerry UEM Client
    . If you don't specify the password, the user must enter the device password.
  7. Click 
    Save
    .