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  1. BlackBerry Docs
  2. BlackBerry UEM 12.17
  3. Administration
  4. Securing connections using PKI
  5. Managing client certificates for user accounts
  6. Renew or remove a BlackBerry Dynamics certificate for a user account

Renew or remove a 
BlackBerry Dynamics
 certificate for a user account

You can send a command to a user's device to request certificate renewal from the CA. You can also remove a 
BlackBerry Dynamics
 certificate from a user's device. If you remove a certificate, the 
BlackBerry Dynamics
 PKI connector sends a notification to the CA that the certificate is no longer in use, but the certificate is not automatically revoked.
  1. On the menu bar, click 
    Users > Managed devices
    .
  2. Search for a user account.
  3. In the search results, click the name of a user account.
  4. In the 
    User certificates
     section, perform one of the following actions:
    • Click The Renew icon to request certificate renewal from the CA.
    • Click The Remove icon to remove the certificate from the user's devices.
    To remove an 
    Entrust
     smart credential from a device, the user must also deactivate the smart credential in the 
    BlackBerry UEM Client
    .