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Add an
Android
app to the app list

If you have configured support for
Android Enterprise
devices, the connection to
Google
allows
BlackBerry UEM
to get app information from
Google Play
. The connection to
Google Play
is made directly from the computer that is running the
BlackBerry UEM
console. If your organization is using a proxy server, you must ensure that no SSL interception occurs. For more information on ports that must be open, visit support.blackberry.com/community to read article 52777. For more information about configuring
BlackBerry UEM
to support
Android Enterprise
devices, see the on-premises Configuration content or the Cloud Configuration content.
If
BlackBerry UEM
is not configured to support
Android Enterprise
devices, see Add an Android app to the app list if BlackBerry UEM is not configured for Android Enterprise devices.
To use
Google Play
to manage apps in the
Samsung Knox Workspace
, devices must have
Samsung Knox
2.7.1 or later installed and you must allow
Google Play
app management for
Samsung Knox Workspace
devices in the activation profile.
You can specify update behavior for apps running in the foreground in the device SR requirements profile.
  1. On the menu bar, click
    Apps
    .
  2. Click The Add an app icon.
  3. Click
    Google Play
    .
  4. In the left navigation menu, click The Search Play Store icon.
  5. Search for the app that you want to add or pick an app on the store home page.
  6. Select the app.
  7. Click
    Approve
    .
  8. Click
    Done
    .
  9. In the
    App description
    field, type a description for the app.
  10. To add screen shots of the app, click
    Add
    and browse to the screen shots. The supported image types are .jpg, .jpeg, .png, or .gif.
  11. Click
    Save
    .
  12. In the
    Send to
    drop-down list, perform one of the following actions:
    • If you want the app to be sent to all
      Android
      devices, select
      All Android devices
      .
    • If you want the app to be sent to only
      Android
      devices that use
      Samsung Knox Workspace
      , select
      Samsung Knox Workspace devices
      .
    • If you want the app to be sent only to
      Android Enterprise
      devices, select
      Android devices with a work profile
      .
  13. If you want the app to update automatically on 
    Android Enterprise
    devices, select
    Automatically update app on Android Enterprise devices when update available
    .
  14. For apps that support configuration settings, an
    App configuration
    table is displayed. If you want to create an app configuration, complete the following steps:
    1. Click The Add icon to add an app configuration.
    2. Type a name for the app configuration and specify the configuration settings to use.
    3. Click
      Save
      .
    4. If necessary, use the arrows to move the profiles up or down the ranking. When an app is assigned more than once with different app configurations, the app configuration with the higher rank applies.
  15. For devices with
    Google Play
    app management, you must use the
    Organize apps
    feature in the
    Add an Android
    app dialog box to manage your
    Google Play
    store layout. To filter apps in the app list by category and to organize the apps into categories in the work apps list on users' devices, you can create or select a category for the app. Complete the following steps:
    1. Click The Add an app icon.
    2. Click
      Google Play
      .
    3. Click
      Organize apps
      (at the bottom of the left-hand menu).
    4. Click
      Create a collection
      .
    5. Name the collection.
    6. Add the apps that you want to display in the collection.
    7. Click
      Add App
      .
    8. Click
      Save
      .
  16. In the
    App rating and review
    drop-down list, perform one of the following actions. When multiple versions of the app exist, the setting specified applies to all versions of the app.
    • If you want users to rate and provide reviews of apps and see all reviews submitted by other users in your environment, select
      Public mode
      .
    • If you want users to only rate and provide reviews of apps, select
      Private mode
      . Users cannot see reviews provided by other users. You can see reviews in the
      BlackBerry UEM
      management console.
    • If you don't want users to rate or provide reviews of apps or see reviews provided by other users, select
      Disabled
      .
  17. Click
    Add
    .