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Viewing personal app lists

By default,
BlackBerry UEM
receives a list of the personal apps that are installed on devices activated with a supported activation type.
In the
BlackBerry UEM
management console you can view the list of personal apps on the device details page for a specific user account, or on the Personal apps page for all user accounts. See View the personal apps list in the management console.
You can also view apps that were installed on devices before they were activated as
Knox Workspace
only devices.
Viewing a list of personal apps is not supported for devices that are activated with the following activation types:
  • iOS
    and
    Android
    :
    User privacy
  • Android
    11 and later: Work and personal - full control (
    Android Enterprise
    Enterprise fully managed device with work profile)
  • Android
    :
    Work and personal - user privacy
  • Samsung Knox
    :
    Work and personal - user privacy
    - (
    Samsung Knox
    )
  • iOS
    and
    Android
    : Device registration for
    BlackBerry 2FA
    only
To turn off the collection of personal apps for all activation types, you must deselect the "Allow personal app collection" setting in the Enterprise Management Agent profile. For more information, see Turn off personal apps collection.