Email templates

Using email templates allows you to customize and personalize email messages that are sent to users for any of the following reasons:

Device activation - send emails to users with instructions for activating their device and send separate emails containing their activation passwords
Compliance - send email notifications to users when their device is out of compliance
BlackBerry Dynamics
 apps activation - send emails to users containing access keys
Event notifications - send emails to notify administrators about particular events in 
BlackBerry UEM

You can personalize email messages by using variables in the email templates for items like the user's name, email address, or activation password. Using the HTML editor, you can customize the appearance of emails by using different fonts, colors, and images. You can create multiple templates to use for different device types or activation types. You can edit the default email templates or create new ones.

When you add a user to 

BlackBerry UEM

, create a compliance profile, or generate passwords, you can select the email template to use. 

BlackBerry UEM

 sends the personalized email message to the user based on the template that you select.