Server and device requirements for BlackBerry Secure Connect Plus Skip Navigation

Server and device requirements for
BlackBerry Secure Connect Plus

To use
BlackBerry Secure Connect Plus
, your organization's environment must meet the following requirements.
For the
BlackBerry UEM
domain:
  • Your organization's firewall must allow outbound connections over port 3101 to
    <region>
    .turnb.bbsecure.com and
    <region>
    .bbsecure.com. If you configure
    BlackBerry UEM
    to use a proxy server, verify that the proxy server allows connections over port 3101 to these subdomains. For more information about domains and IP addresses to use in your firewall configuration, visit http://support.blackberry.com/community to read article 36470.
  • In each
    BlackBerry UEM
    instance, the
    BlackBerry Secure Connect Plus
    component must be running.
  • By default,
    Android Enterprise
    devices are restricted from using
    BlackBerry Secure Connect Plus
    to connect to
    Google Play
    and underlying services (com.android.providers.media, com.android.vending, and com.google.android.apps.gcs).
    Google Play
    does not have proxy support.
    Android Enterprise
    devices use a direct connection over the Internet to
    Google Play
    . These restrictions are configured in the Default enterprise connectivity profile and in any new enterprise connectivity profiles that you create. It is recommended to keep these restrictions in place. If you remove these restrictions, you must contact
    Google Play
    support for the firewall configuration required to allow connections to
    Google Play
    using
    BlackBerry Secure Connect Plus
    .
  • If your on-premises environment includes
    Knox Workspace
    or
    Android Enterprise
    devices with
    BlackBerry Dynamics
    apps, see Optimize secure tunnel connections for Android devices that use BlackBerry Dynamics apps.
  • If you use an email profile to enable the
    BlackBerry Secure Gateway
    for
    iOS
    devices, it is a best practice to configure per-app VPN for
    BlackBerry Secure Connect Plus
    . For more information about the
    BlackBerry Secure Gateway
    , see Protecting email data using the BlackBerry Secure Gateway.
For supported devices:
Device
Requirements
iOS
and
iPadOS
  • Devices must be activated using the
    BlackBerry UEM Client
    , available from the
    App Store
  • MDM controls
    activation type
Android Enterprise
Any of the following activation types
  • Work space only
    (Premium)
  • Work and personal - full control
    (Premium)
  • Work and personal - user privacy
    (Premium)
Samsung Knox Workspace
  • Samsung Knox
    MDM 5.0 or later
  • Samsung Knox
    2.3 or later
  • Any of the following activation types:
    • Work space only
      (
      Samsung Knox
      )
    • Work and personal - full control
      (
      Samsung Knox
      )
    • Work and personal - user privacy
      (
      Samsung Knox
      )