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Installing or upgrading the
BlackBerry Secure Connect Plus
component in a cloud environment

When you install the
BlackBerry Connectivity Node
, the setup process also installs the
BlackBerry Secure Connect Plus
component on the same computer. If you upgrade the
BlackBerry Connectivity Node
to the latest version and
BlackBerry Secure Connect Plus
is not installed, the upgrade process installs
BlackBerry Secure Connect Plus
. If
BlackBerry Secure Connect Plus
was installed previously, the process upgrades
BlackBerry Secure Connect Plus
to the latest version.
For instructions to install or upgrade the
BlackBerry Connectivity Node
, see "Installing and upgrading the BlackBerry Connectivity Node" in the
BlackBerry UEM Cloud
Configuration content
. You must activate the
BlackBerry Connectivity Node
before you can enable
BlackBerry Secure Connect Plus
.
You have the option to route the data that travels between
BlackBerry Secure Connect Plus
and the
BlackBerry Infrastructure
through a TCP proxy server (transparent or SOCKS v5). You can configure the proxy settings using the
BlackBerry Connectivity Node
management console (General settings > Proxy).
If you specify proxy information that is not valid,
BlackBerry Secure Connect Plus
stops running and cannot restart. If this issue occurs, correct the proxy information and restart the
BlackBerry UEM
-
BlackBerry Secure Connect Plus
service in the
Windows
Services.
You can install a second
BlackBerry Connectivity Node
for redundancy. Both instances of
BlackBerry Secure Connect Plus
run and process data. Data is load-balanced across both instances. If a device is using a secure tunnel and the current
BlackBerry Secure Connect Plus
instance becomes unavailable, the
BlackBerry Infrastructure
assigns the device to the other instance. The device resumes use of the secure tunnel with minimal disruption.