Skip Navigation

Install and configure the
BlackBerry
Mail
service cluster

Install and configure the
Mail
service cluster, including
Mail
and Enterprise Services, but not
Presence
.
Before you add a
Mail
instance for disaster recovery, complete the following actions:
  • Configure database replication for the
    Mail
    database (
    BEMS-Core
    ) from your primary site to your secondary site. SQL log shipping is recommended. Consult your database administrator for assistance.
  • Make sure that the appropriate network ports are open to allow the
    Mail
    service instance within your secondary site to communicate with the database,
    Microsoft Exchange Server
    ,
    Microsoft Exchange Online
    , and
    BlackBerry Proxy
    servers in your secondary and primary site.
  1. Install
    BEMS
    on each server that will host the
    Mail
    service at the primary site. Select the
    Mail
    option in each case. Use the same database for all the servers in this cluster.
  2. Install
    BEMS
    on each server that will host the
    Mail
    service at the secondary site. Select the
    Mail
    option in each case. Add the servers to the same database that you used in step 1.
  3. At the primary site, in the
    BEMS
    dashboard (
    BEMS
    System Settings >
    BEMS
    Configuration >
    BlackBerry Dynamics
    ), configure one or more
    BlackBerry Proxy
    servers from one or more clusters from the primary site. This list is used only for startup. Make sure that you clear the 'Apply to other nodes in this BEMS cluster' check box. Repeat this step for each
    BEMS
    instance in the primary site.
  4. At the secondary site, in the
    BEMS
    dashboard (
    BEMS
    System Settings >
    BEMS
    >
    BlackBerry Dynamics
    ), configure one or more
    BlackBerry Proxy
    servers from one or more clusters from the secondary site. This list is used only for startup. Make sure that you clear the 'Apply to other nodes in this BEMS cluster' check box. Repeat this step for each
    BEMS
    instance in the secondary site.
  5. Configure the appropriate mail server and active directory settings and test them from both sites.
  6. Stop the services on the servers at the secondary site to prevent the disaster recovery nodes from contributing to normal cluster operations (for example, push notifications for mail).
  7. In the
    BlackBerry UEM
    management console, in the
    BlackBerry Dynamics
    connectivity profiles that are assigned to users, do the following. Depending on your environment configuration, additional server-side services might be required. For more information about
    BEMS
    services and server-side bindings, see the Additional information.
    1. Under
      App servers for BlackBerry Core and Mail Services
      , for each of the
      BEMS
      instances at the primary site, set the
      Priority
      to PRIMARY and set the
      Primary BlackBerry Proxy cluster
      to BPCluster1.
    2. Under
      App servers for BlackBerry Core and Mail Services
      , for each of the
      BEMS
      instances at the secondary site, set the
      Priority
      to SECONDARY or TERTIARY and set the
      Primary BlackBerry Proxy cluster
      to BPCluster2.