Reply to or forward an email

When you reply to an email message, the sender of the original message is automatically added in the To field. When you use Reply All, a message is created and addressed to the sender and any additional recipients of the original message. You can change the default reply option in the BlackBerry Work Settings. You can change the recipients in the To, Cc, and Bcc fields. You can tap The Expand icon to display these fields. When you forward a message, the To, Cc, and Bcc boxes are empty and you must enter at least one recipient.

If your administrator has specified a font type and size, the specified font and font size is used in your outgoing email messages. You can override the fonts policy by enabling Use Custom Fonts.

If your administrator has allowed you to add multiple signatures, you can create and set the default signature that will be added to all your outgoing email.

  1. In the email that you want to reply to, tap The Reply to icon to reply to the sender, or tap The Menu icon > Reply all, Forward, Add flag, Invite to meeting, Report phishing, Convert to task, Convert to note, or Report quoted text problem.
  2. Swipe up and tap the check box beside QUOTE TEXT to hide or display the discussion thread.
  3. If you want to type in the body of the discussion, swipe up and tap RESPOND INLINE. If the discussion thread display has been disabled, it will be re-enabled.
  4. To add an attachment do one of the following:
    • In a forwarded email, tap The Menu icon > Forward. If you forward a message that includes attachments, you can specify which attachments to include in the message. You can also tap The Menu icon > Add links to attach a link to one of your BlackBerry Docs files. This opens BlackBerry Work Docs so that you can choose a file stored in your device's secure container. For more information, see Managing your documents.
    • In a reply email, tap The Attachment icon, tap a source location, and complete the on-screen instructions.
  5. If a default signature is not set or you want to use a different one, tap The Signature icon and select the signature you want to add. For more information, see Manage your signatures.
  6. Optionally, tap The Menu icon and perform any of the following actions:
    • Save a draft of the message.
    • Set a priority for the message. The options are High, Low, or None.
    • Invite the recipient to a meeting.
    • Discard the message.
    • Display email settings.
    • Insert a quick response. The options are "Thanks!"; Sounds good to me!"; "I'll read this later and get back to you."; "Let's set up a meeting to discuss this."
  7. After you compose your message, tap the Send icon.