Create an email

In BlackBerry Work, you can open a new email from the Work app, your inbox, or another mailbox, from Contacts, or from Calendar. If your administrator has specified a font type and size for the organization, the set font and size is used in your outgoing email messages, by default. You can override the policy by enabling the Use Custom Fonts option.

If your administrator has allowed you to add multiple signatures, you can create and set the default signature that will be added to all your outgoing email.

  1. Open a new email. Complete one of the following steps:
    • From the Work app, long press the Work app. Tap New email.
    • From your Inbox or any folder, tap The Compose icon.
    • From your Contacts, tap a recipient's email address.
  2. In the From field, tap the down arrow to select which email address or email alias to send the email message from.
  3. Tap the To field and type a recipient's name. As you type, BlackBerry Work suggests names from your Contacts and your organization's Global Address List (GAL). Note that your Outlook personal distribution lists can also be supported. Tap the The Remove icon beside a name to exclude it from future suggestions.
  4. Tap The Expand icon > Add Cc/Bcc to add recipients.
  5. Tap the Subject field to enter the subject line of your email.
  6. Optionally, tap The Menu icon for additional actions. For example, add a link and add meeting information to the message.
  7. Tap The Attachment icon to attach a file. Tap the file source and complete the on-screen instructions.
  8. If your administrator has enabled the Restrictions option (the Permissions option in Outlook), choose any desired restriction.
  9. Tap in the body of the email to compose your message.
    • If you want to paste an image into the email message, copy the image and then long press and select Paste. Note that the ability to paste images is dependent on your organization’s policies.
    • If you want to mention a user, type @ and type their name. In the results, tap the user that you want to mention. If the mentioned user is not included in the To field, they are automatically added. If they are included in the CC or BCC field, the mentioned user is moved to the To field.
    • If default signature is not set or you'd like to use a different one, tap The Signature icon and select the signature you want to add. For more information, see Manage your signatures.
  10. Do one of the following:
    1. Tap a word to accept or view a spelling suggestion.
    2. Tap and hold a word to select it,
      1. Drag the left or right handles to expand or narrow your selection.
      2. Tap Select All, Cut, Copy, Paste, or Read aloud. (These options may be disabled by your administrator.)
      3. Tap a formatting option in the format toolbar.
  11. When your message is complete, tap the Send icon.