Change BlackBerry Work for Android settings

  1. In the BlackBerry Dynamics Launcher, tap The settings icon.
  2. Tap Mail.
  3. Tap either General settings or your personal account settings. By default, your personal account settings are labeled with your work email address.

    General Settings

    Action

    Confirm before deleting

    Specify whether to display a prompt to confirm deletion of an email.

    Confirm before sending

    Specify whether to display a prompt to confirm that you want to send an email.

    Auto-advance

    Specify whether the newer, older, or next message in a Conversation list is highlighted after you delete a message.

    Display embedded images

    Specify whether to display embedded images in messages.

    Show Avatar

    Specify whether the photo of the sender is displayed next to their name in a conversation list.

    Reply all

    Specify whether to reply to all recipients by default.

    Always BCC myself

    Specify whether you want to auto BCC yourself when you send messages.

    Organize by thread

    Specify whether to display email messages by common subject in chronological order.

    Hide Quoted Text

    Specify whether quoted text should be visible on replies and forwarded email.

    Enable one line preview

    Enables you to reduce the preview of an email body to only one line in your messages list.

    Disable time section headers

    Specify whether to display date headers on the email list view.

    Email addresses to send from

    Specify which email address is the default address to send email messages from.

    Unread email count

    Specify whether to display a badge count of the unread emails in the Quick Access subfolders.

    Use Custom Fonts

    Enables you to choose font size, style, and color for new mail and replies and forwarded mail.

    If your administrator has specified a font type and size for the organization, you can enable the "Use Custom Fonts" option. The custom fonts, size, and type that you specify will apply until you disable the Use Custom Fonts, or the administrator changes the policy.

    Personal account Settings

    Action

    Account name

    Specify your account name for Email, Calendar and Contacts. By default, this is your email address, but you can change it to anything you want.

    Your name

    Specify the formal name that will appear in the address field of email messages.

    Quick responses

    Edit the phrases that you frequently use in messages so you can conveniently choose them from the work or spelling suggestion bar that is displayed above the keyboard.

    Go to trash folder

    Open the Trash folder, where you can sort, order, and empty the trash.

    Sync Frequency

    Choose how often you want to synchronize BlackBerry Work on the device with your work account. Choose Auto-sync for continuous synchronization. Choose Manual sync for sync at start up. Choose Push sync to use Firebase Cloud Messaging synchronization. Otherwise choose to sync every 15, 30, or 60 minutes.

    Days to sync

    Specify the length of time to synchronize BlackBerry Work on the device with your work account. Note: The user can only choose this option if the Email Sync Window app setting in BlackBerry UEM is also set to No limit.

    Auto download attachments

    Specify whether to automatically download attachments to recent messages when a Wi-Fi network is available and connected. You can also turn on the Cellular auto download option to allow downloads when connected to a cellular network.

    Incoming settings

    Set or change username, password, and other incoming server settings. Change Incoming settings at your own risk, and only if you are instructed by your administrator. Incorrect settings can disable access to your work account.

    Disable connection caching

    Specify whether you want to reset your connection pool information after every use. It is recommended that you do not turn this setting on because it will decrease performance.
    Scheduling Action

    Always allow new time proposal

    Specify whether you want to allow users to propose new times for meetings.
  4. Tap The settings icon > Calendar > General settings.
    General Settings Action

    Hide declined events

    Hide the events that you’ve declined from displaying in your calendar.

    Show week number

    Display the week of the year in your calendar.

    Shaw tasks preview

    If you have BlackBerry Tasks installed, your calendar can also display a shortcut to tasks that are due on the current day in the day view.

    Week starts on

    Choose the day of the week to display as the first day of the week in your calendar.

    Workdays

    Choose which days display as the workdays for the week in your calendar.

    Week View

    Display the entire week.

    Clear search history

    Remove all the searches that you’ve performed.

    Conference Details

    Configure default conference settings so that you can quickly add them when you create new events. You can copy and paste information, including images and media, into the conference room details.

    If the conference link is recognized as a Microsoft Teams link, turn on "Add with Teams meeting template in event notes" to use the Microsoft Teams template or turn it off to use the raw link. To generate your Microsoft Teams permanent link, go to your Microsoft Teams calendar and click Meet Now > Get a link to share.

    Auto download attachments

    Automatically download email message attachments.

    Cellular auto download

    Automatically download email message attachments using cellular data.
  5. Tap The settings icon > Sounds and Notifications > Mail > General.
    General Action

    High priority

    Specify whether to treat all notifications as high priority. If enabled, all messages will be delivered with a high-priority notification and an audible sound even when the device is in Sleep mode.

    If your administrator has enabled the “High priority notifications” option in the BlackBerry Work app settings in the UEM console, you cannot turn off this option on your device.