Change general settings in the BlackBerry Hub+ Inbox

You can change the way you view and organize your messages in the BlackBerry Hub+ Inbox. General settings apply to all accounts on your device.

To access the general settings, in the BlackBerry Hub+ Inbox, tap the gear icon.

Change the default email account

If you have personal and work email accounts, you can have two different default accounts.
  1. In the General section, tap Default email account.
  2. Tap the account that you want to use as the default.

Change how messages are displayed

  1. In the General section, tap Display.
  2. Do any of the following:
    • To display light text on a dark background, turn on the Dark theme switch.
    • To view single messages instead of grouped messages with the same subject, turn off the Conversation view switch.
    • To show the oldest message in a conversation first, tap Conversation order, and then tap Old messages first. To change the order of messages temporarily, in a conversation, tap The more actions icon > Reverse order.
    • To have more space between messages in the message list, tap Message list layout, then tap Expanded message list.
    • To view message subjects above sender names, turn off the Show name first switch.
    • To exclude your sent email messages from the message list, turn off the Show sent emails switch.
    • To see filed email in both the folder and message list, tap Show filed emails in, and then tap an option.
    • To change which messages display when you slide your fingers together to filter the messages in a message list, tap Pinch gesture actions, and then tap an option.
    • To stop your device from adjusting the content in email messages to fit the width of the screen, turn off the Resize email to fit screen switch.

Change how messages are deleted

  1. In the General section, tap Display.
  2. Do any of the following:
    • To receive a confirmation before you delete messages, turn on the Delete message confirmation switch.
    • To select whether messages you delete from the BlackBerry Hub+ Inbox are deleted from the BlackBerry Hub+ Inbox only or from both the BlackBerry Hub+ Inbox and server, tap Delete on, and then tap an option.

Create your own custom swipe gestures

By default, when you swipe left on a message in your message list, your message is deleted. When you swipe right, it is snoozed. You can customize what action the BlackBerry Hub+ Inbox takes when you swipe left or right. For example, you can use a swipe gesture to file or flag messages.
  1. In the General section, tap Swipe gesture actions.
  2. Tap Left swipe gesture or Right swipe gesture.
  3. Tap an option.

Change image settings

  1. In the General section, tap Email external images.
  2. Do any of the following:
    • To download images automatically in messages, turn on the Download images automatically switch.
    • To stop downloading images automatically from senders you previously approved, tap Clear image approvals > OK.