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  3. BlackBerry Work, Notes, and Tasks Administration Guide for BlackBerry UEM
  4. Configure Direct Connect using port forwarding

Configure
Direct Connect
 using port forwarding

  • Configure a public DNS entry for each
    BlackBerry Connectivity Node
     server (for example, bp01.mydomain.com, bp02.mydomain.com, and so on).
  • Configure the external firewall to allow inbound connections on port 17533 and to forward that port to each
    BlackBerry Connectivity Node
     server.
  • If the
    BlackBerry Connectivity Node
     instances are installed in a DMZ, ensure that the appropriate ports are open between each
    BlackBerry Connectivity Node
     and any application servers that the
    BlackBerry Dynamics
     apps need to access (for example,
    Microsoft Exchange
    , internal web servers, and the
    BlackBerry UEM Core
    ).
  1. In the management console, on the menu bar, click
    Settings > BlackBerry Dynamics > Direct Connect
    .
  2. Click a
    BlackBerry Proxy
     instance.
  3. To turn on
    Direct Connect
    , select the
    Turn on Direct Connect
     check box. In the
    BlackBerry Proxy host name
     field, verify that the host name is correct. If the public DNS entry you created is different from the FQDN of the server, specify the external FQDN instead.
  4. Repeat for all
    BlackBerry Proxy
     instances in the cluster.
    To enable only some
    BlackBerry Proxy
     instances for
    Direct Connect
    , create a new
    BlackBerry Proxy
     cluster. All servers in a cluster must have the same configuration. For more information, see Manage BlackBerry Proxy clusters.
  5. Click
    Save
    .