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Upload log files to 
BlackBerry
 Support

If requested by 
BlackBerry
 Support, you can upload log files to help troubleshoot issues that your users are having with 
BlackBerry Dynamics
 apps.
Provide the following instructions to users:
  1. Tap The Launcher icon to open the 
    BlackBerry Dynamics Launcher
    .
  2. Tap The Settings icon.
  3. In the 
    Support
     section, click 
    Logs
    .
  4. Click 
    Upload Logs
    .