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Configure the password expiration warning message

For
Active Directory
users and user groups that use the PSO (Password Settings Object) method to set the maximum password age, you can configure to allow users'
BlackBerry Work
apps to display a warning message when their
Active Directory
password is about to expire.
For information on displaying a warning message for users that use the GPO (Global Policy Object) method to set the maximum password age, see the
BlackBerry Work
administration content
.
  • Make sure that you have the following information:
    • Logon credentials for the service account that is used to authenticate to the domain controller.
    • LDAP server name and port number. The LDAP server name must be one of the Domain Controllers.
  • Verify that the service account has READ permissions to the "Password Settings Container". For instructions, see Add Read permission to the account used to authenticate to the LDAP server.
  • Verify that administrators use the PSO method to set the maximum password age for the users.
  • Verify that users in your environment are running
    BlackBerry Work
    3.8 or later.
  1. Select the checkbox to allow
    BEMS
    to query
    Active Directory
    for password expiry details for the users.
  2. In the field, type the name of the LDAP Server (for example, ldap.<
    DNS_domain_name
    >).
  3. In the field, enter the base DN for the LDAP search. If this entry is not set,
    BEMS
    tries to find the base DN in the namingContexts attribute.
  4. Click
    Test
    to test the connection to the LDAP server.
  5. Click
    Save
    .