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  1. BlackBerry Docs
  2. BlackBerry Connect 3.16
  3. BlackBerry Connect - Admin Guide
  4. Managing BlackBerry Connect
  5. About persistent chat
  6. Specify the default persistent chat category for users

Specify the default persistent chat category for users

The
BlackBerry Connect
 app allows users to create group discussions without specifying a category. To enable this feature, you must specify the Persistent Chat Default Category in the
BEMS
 Dashboard.
  • Verify that persistent chat is enabled in your
    Microsoft Lync Server
     2013 or
    Skype for Business
     2015 environment. For instructions, see your
    Microsoft Lync Server
     or
    Skype for Business
     documentation.
  • Verify that a category has been created on the
    Skype for Business
     2015 Server. For instructions, see Create a persistent chat category.
If you make changes to the
BlackBerry Connect
 service on the
BEMS
 dashboard, you must first stop the
Good Technology Connect
 service, make the changes, and then start the
Good Technology Connect
 service for the changes to take effect.
  1. In the
    BlackBerry Enterprise Mobility Server Dashboard
    , under
    BlackBerry Services Configuration
    , click
    Connect
    .
  2. Click
    Service Account
     and type the login credentials for the
    BEMS
     service account.
  3. Click
    Save
    .
  4. Click
    Skype for Business
    .
  5. In the
    Persistent Chat Default Category
     field, type the name of the persistent chat category that you created on the instant messaging server.
  6. Click
    Save
    .