- What is BlackBerry Connect?
- Steps to manage BlackBerry Connect
- System requirements
- Downloading BlackBerry Connect
- Deploying BlackBerry Connect
- Managing BlackBerry Connect
- Make BlackBerry Connect available to users in BlackBerry UEM
- Making BlackBerry Connect available to users in Good Control
- Configuring BlackBerry Connect app settings
- Configuring the BlackBerry Dynamics Launcher
- Configuring BlackBerry Connect connection settings
- About persistent chat
- SafetyNet attestation
- Options for installing and activating the BlackBerry Connect app
- Install BlackBerry Connect when the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated on the iOS device
- Install and activate BlackBerry Connect using an access key, activation password, or QR code on the iOS device
- Install BlackBerry Connect when the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated on the Android device
- Install and activate BlackBerry Connect using an access key, activation password, or QR code on the Android device
- Send a BlackBerry Dynamics app unlock key and QR code to a user
- Using BlackBerry Analytics to collect app data
- Troubleshooting
- Language support
- BlackBerry Docs
- BlackBerry Connect 3.16
- BlackBerry Connect - Admin Guide
- Troubleshooting
- Diagnostics
- Generate a diagnostics report on iOS devices
Generate a diagnostics report on iOS devices
iOS
devicesYou can ask users to generate a diagnostics report and then email the results.
Provide the following instructions to users:
- Tap
to open the BlackBerry Dynamics Launcher. - Tap
. - In the Support section, tapRun Diagnostics.
- TapStart Diagnostic.
- ClickStart.
- When the diagnostics complete, clickShare logsto send an email with the report details.