- What is BlackBerry Connect?
- Installing and activating the BlackBerry Connect app
- Install BlackBerry Connect and activate using an access key, activation password, or QR code
- Install and activate BlackBerry Connect when the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated
- Use a third-party identity provider to activate a BlackBerry Dynamics app on a device
- Log in to BlackBerry Connect
- Manage BlackBerry Dynamics apps
- Use the BlackBerry Dynamics Launcher
- Using BlackBerry Connect
- The Contacts screen
- Managing contacts
- The Chats screen
- Start a conversation
- View the chat history, delete, or block a contact
- Create a group discussion
- Invitations to chats and group discussions
- Manage group discussions
- Multiple simultaneous chats and group discussions
- Change the group discussion information
- Search for group discussions
- Send a message to the group discussion
- Pictures, videos, files, and links in chats and group discussions
- Search chat and group discussion histories
- Mark messages as read
- Remove a group discussion from the Chats list
- Transitioning conversations across devices
- The Profile screen
- Change your status
- Change app settings
- Change notification settings
- Change your theme
- Contact shortcuts
- 3D Touch shortcuts
- Supported languages
- Troubleshooting
- Frequently Asked Questions
- BlackBerry Docs
- BlackBerry Connect 3.15
- BlackBerry Connect for iOS User Guide
- Troubleshooting
- Upload log files to BlackBerry Support
Upload log files to BlackBerry Support
BlackBerry
SupportIf requested by
BlackBerry
Support, you can upload log files to help troubleshoot an issue you are having with BlackBerry
Dynamics
apps. - InBlackBerry Connect, tap
to open the BlackBerry Dynamics Launcher. - Tap
. - In theSupportsection, clickSend Logs to BlackBerry.
- Optionally, tapSuspendto pause the log file upload. TapCancelto cancel the upload or tapResumeto continue the upload toBlackBerry.