Using BlackBerry Access
BlackBerry Access
Users can access the following features:
Feature | Details |
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Printing | If your administrator allows it, you can print web pages, pages from web apps (email messages, calendar, contacts), and downloaded files. Click and select Print . |
Download files | You can download files in BlackBerry Access . Tap or click the Downloads button or tab to view downloaded files. You can also preview downloaded files from the download page.The Download Manager is in the BlackBerry Access toolbar for easier access. Click to access your downloaded files.If your administrator allows it, you can download files directly to your system's default download folder and bypass the BlackBerry Access secure container. You can also import files from and export files to the native file system outside of the secure container.In BlackBerry Access , you can also perform a local search of web addresses in downloads. |
Preview downloads | You can preview downloaded files from the download page. Preview is supported for Microsoft
Word , Microsoft
Excel , and Microsoft
PowerPoint formats, as well as PDF and common image formats (JPG, PNG, GIF, TIFF, and BMP). You can preview downloaded files both inside and outside of the BlackBerry Access secure container. Click in the window toolbar to access your downloaded files.Note that copying text and hyperlinks are not supported when you view a download preview. Password protected files, .csv files, or split pages for Microsoft
Excel files (XLS, XLSX) are not supported. |
Organize downloads | The File Manager allows you to create and manage local folders in BlackBerry Access . You can also edit, move, rename, export (depending on the policy your administrator has set), securely edit, and delete files and folders.Click the File Manager icon to open the file manager. In the file manager, right-click to access the menu options. |
Drag and drop files | If your administrator allows it, you can import files from outside of the BlackBerry
Dynamics secure container into the file manager folders (for example, in the file list, shortcuts, specific folder, and your system folders). You can also import the file into a folder using breadcrumbs. If a file is imported to a folder that already contains a file with the same name, a number in parentheses is appended to the file name. |
Bulk action items | You can select files and folders in File Manager list view and apply an action for the selected items from the available bulk actions that are displayed. The bulk actions that are displayed depend on the items that you have selected. For example,
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View file and folder details | You can view the following details when you select individual files and folders in the File Manager. Detail information is not displayed if multiple items are selected. You can view the following information:
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Edit Microsoft
Word and Microsoft
PowerPoint | If you have the required license, you can securely edit Microsoft
Word and Microsoft
PowerPoint file attachments and you can annotate pdf files. If you do not see the option to edit these files, you do not have the required SED.SU - Secure Editing of Office Documents (Word, PPT and Excel) license. Contact your administrator if you require this feature. |
Share links in email messages | To send a link using BlackBerry Work , right click on the link in the address bar and select Share link with email . |
Multiple windows support | Users can access BlackBerry Work mail, calendar, and contacts in separate windows. BlackBerry Access supports multiple browser windows. |
History | You can perform a local search of web addresses in the BlackBerry Access history. |
Search engine links | In BlackBerry Access , your administrator can add search engine links to the browser. If your administrator configured this feature, you see search engine links at the end of your search results in bookmarks, history, or downloads. These links give you easier access to search engines when you perform searches. |
Third-party app extensions | If your administrator allows it, you can download extensions for third-party apps such as Cisco WebEx that can be launched from BlackBerry Access . Your administrator determines the websites that you are allowed to download extensions from. |
Unqualified domain names | Your administrator can define a default Internet domain and allowed domains for you to use in BlackBerry Access . This allows you to reach servers by typing the unqualified domain names instead of the FQDN.For example, if your organization has an internal server running knowledge base software with an FQDN of kb.example.com, your administrator can configure domain information so that you can reach that server by simply typing "kb" in the browser. |
Cisco WebEx | If your administrator allows, BlackBerry Access supports Cisco WebEx . |
Cookies | BlackBerry Access supports both persistent and non-persistent cookies. In general, these are used to maintain session information. |
WebSockets | BlackBerry Access supports WebSockets (RFC 6455). |
Languages | BlackBerry Access navigation is available in English, Dutch, French, Japanese, Korean, Simplified Chinese, and Swedish. This applies to the controls of BlackBerry Access . Webpages are rendered in the language they are written in. |
Skype | You can open Skype meetings in BlackBerry Access . |
View console logs | You can examine the BlackBerry Access built-in console log to see possible causes of difficulties that you might encounter. For example, if you cannot access a particular website, you can view the console messages to see if your access has been blocked by your administrator. If your administrator blocked your access to a website, the console might display a message similar to this: 14:11:05 10/02/2014 Content from sync.example.com is blocked. Click and select Console logs . |
Supportability notes
Item | Details |
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File types | BlackBerry Work does not support the following file types:
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Plug-ins | BlackBerry Access does not support the following plug-ins:
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