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Using
BlackBerry Access

Users can access the following features:
Feature
Details
Printing
If your administrator allows it, you can print web pages, pages from web apps (email messages, calendar, contacts), and downloaded files. Click The menu icon and select
Print
.
Download files
You can download files in
BlackBerry Access
. Tap or click the
Downloads
button or tab to view downloaded files. You can also preview downloaded files from the download page.
The Download Manager is in the
BlackBerry Access
toolbar for easier access. Click The download icon to access your downloaded files.
If your administrator allows it, you can download files directly to your system's default download folder and bypass the
BlackBerry Access
secure container. You can also import files from and export files to the native file system outside of the secure container.
In
BlackBerry Access
, you can also perform a local search of web addresses in downloads.
Preview downloads
You can preview downloaded files from the download page. Preview is supported for
Microsoft Word
,
Microsoft Excel
, and
Microsoft PowerPoint
formats, as well as PDF and common image formats (JPG, PNG, GIF, TIFF, and BMP). You can preview downloaded files both inside and outside of the
BlackBerry Access
secure container. Click The download icon in the window toolbar to access your downloaded files.
Note that copying text and hyperlinks are not supported when you view a download preview. Password protected files, .csv files, or split pages for
Microsoft Excel
files (XLS, XLSX) are not supported.
Organize downloads
The File Manager allows you to create and manage local folders in
BlackBerry Access
. You can also edit, move, rename, export (depending on the policy your administrator has set), securely edit, and delete files and folders.
Click the
File Manager
icon to open the file manager. In the file manager, right-click to access the menu options.
Drag and drop files
If your administrator allows it, you can import files from outside of the
BlackBerry Dynamics
secure container into the file manager folders (for example, in the file list, shortcuts, specific folder, and your system folders). You can also import the file into a folder using breadcrumbs. If a file is imported to a folder that already contains a file with the same name, a number in parentheses is appended to the file name.
Bulk action items
You can select files and folders in File Manager list view and apply an action for the selected items from the available bulk actions that are displayed. The bulk actions that are displayed depend on the items that you have selected. For example,
  • If you select one folder, you can rename, move, delete, and pin the folder.
  • If you select one file, you can open the file in secure edit, export, rename, copy, move, or delete the file.
  • If you select multiple files, you can export, copy, move, or delete the selected files.
  • If you select one or more files and folders, you can move or delete the selected files and folders.
  • If you don't select a file or folder, you can create new folders in the Local folder.
View file and folder details
You can view the following details when you select individual files and folders in the File Manager. Detail information is not displayed if multiple items are selected. You can view the following information:
  • Files
    • Image preview or a file type icon for non-image files. Note that if a file is larger than 5 MB a generic file icon is displayed instead of the image preview.
    • File type
    • Last modified date
    • File size
  • Folders
    • Folder name Generic folder icon
    • Number of items contained in the folder
    • Last modified date
Edit
Microsoft Word
and
Microsoft PowerPoint
If you have the required license, you can securely edit
Microsoft Word
and
Microsoft PowerPoint
file attachments and you can annotate pdf files. If you do not see the option to edit these files, you do not have the required SED.SU - Secure Editing of Office Documents (Word, PPT and Excel) license. Contact your administrator if you require this feature.
Share links in email messages
To send a link using
BlackBerry Work
, right click on the link in the address bar and select
Share link with email
.
Multiple windows support
Users can access
BlackBerry Work
mail, calendar, and contacts in separate windows.
BlackBerry Access
supports multiple browser windows.
History
You can perform a local search of web addresses in the
BlackBerry Access
history.
Search engine links
In
BlackBerry Access
, your administrator can add search engine links to the browser. If your administrator configured this feature, you see search engine links at the end of your search results in bookmarks, history, or downloads. These links give you easier access to search engines when you perform searches.
Third-party app extensions
If your administrator allows it, you can download extensions for third-party apps such as
Cisco WebEx
that can be launched from
BlackBerry Access
. Your administrator determines the websites that you are allowed to download extensions from.
Unqualified domain names
Your administrator can define a default Internet domain and allowed domains for you to use in
BlackBerry Access
. This allows you to reach servers by typing the unqualified domain names instead of the FQDN.
For example, if your organization has an internal server running knowledge base software with an FQDN of kb.example.com, your administrator can configure domain information so that you can reach that server by simply typing "kb" in the browser.
Cisco WebEx
If your administrator allows,
BlackBerry Access
supports
Cisco WebEx
.
Cookies
BlackBerry Access
supports both persistent and non-persistent cookies. In general, these are used to maintain session information.
WebSockets
BlackBerry Access
supports WebSockets (RFC 6455).
Languages
BlackBerry Access
navigation is available in English, Dutch, French, Japanese, Korean, Simplified Chinese, and Swedish. This applies to the controls of
BlackBerry Access
. Webpages are rendered in the language they are written in.
Skype
You can open
Skype
meetings in
BlackBerry Access
.
View console logs
You can examine the
BlackBerry Access
built-in console log to see possible causes of difficulties that you might encounter. For example, if you cannot access a particular website, you can view the console messages to see if your access has been blocked by your administrator. If your administrator blocked your access to a website, the console might display a message similar to this: 14:11:05 10/02/2014 Content from sync.example.com is blocked. Click The menu icon and select
Console logs
.

Supportability notes

Item
Details
File types
BlackBerry Work
does not support the following file types:
  • .msg:
    Microsoft Outlook
    message format
  • .zip: Compressed file archive
Plug-ins
BlackBerry Access
does not support the following plug-ins:
  • Microsoft ActiveX
  • Adobe Flash
  • Applets