Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry Access 3.17
  3. BlackBerry Access and BlackBerry Work for macOS User Guide
  4. Using BlackBerry Work
  5. Manage settings for BlackBerry Work

Manage settings for
BlackBerry Work

  1. At the bottom of the left pane in
    BlackBerry Work
    , click
    Settings
    .
  2. In the
    General
     section,choose from the following options:
    Task
    Steps
    Notifications
    Slide the Notifications setting to On to allow
    BlackBerry Work
     to send you notifications when you receive new email messages.
    Out of Office Messages
    Slide the slider to On to send automatic replies.
    When this feature is turned on, configure the following settings:
    • To set a time period to send automatic replies, slide the Only during specific time period setting to On and select the date range in the From and To fields.
    • In the text box. type the message that you want to send to recipients while you are sending automatic replies.
  3. In the
    Email
     section, choose from the following options:
    Task
    Steps
    Signature
    Slide the Include my signature on messages I send setting to On to automatically include a signature when sending email messages.
    When this setting is turned on, type the email signature in the text box that you want to include.
    Sync
    By default,
    BlackBerry Work
     synchronizes email messages with your mail server from the previous 2 weeks. If you receive a lot of email messages, you can select a smaller synchronization time to improve performance. Alternatively, you can increase the time limit if you require. Choose from the following options:
    • Mail 1 Day back 
    • Mail 3 Days back 
    • Mail 1 Week back 
    • Mail 2 Weeks back 
    • Mail 1 Month back 
    • Mail 6 Months back 
  4. In the
    Send Feedback
     section, choose from the following options:
    Task
    Steps
    Send Feedback
    You can send feedback directly to
    BlackBerry
    . If you require troubleshooting help, it is recommended that you select the Upload Logs option to help with the troubleshooting process.
  5. In the
    System Diagnostic
     section, choose from the following options:
    Task
    Steps
    System Diagnostic
    You can generate a diagnostics report to help troubleshoot issues with email, calendar, contacts, or your mail server connection. Click Start to generate a report and then wait for the report to generate. If there are any issues, click Fix This to allow
    BlackBerry Work
     to attempt to fix the issue.
    Application Reset
    Click Reset to delete all data and account information. Make sure you read the warning message before you proceed.