Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry Access 3.17
  3. BlackBerry Access for iOS User Guide
  4. Installing and activating BlackBerry Access
  5. Configure a third-party identity provider for activating BlackBerry Dynamics apps on a device
  6. Reset your BlackBerry Dynamics app password using a third-party identity provider

Reset your
BlackBerry Dynamics
 app password using a third-party identity provider

If you have forgotten the password for your
BlackBerry Dynamics
 app, you can use your organization’s third-party identity provider to set a new password.
  1. When you are logging in to the app, on the password screen, tap
    Forgot password
    .
  2. Tap
    Sign in
    .
  3. Enter the email address that you use to sign in to your organization’s identity provider and tap
    Next
    .
  4. Enter the username that you use to sign in to your organization’s identity provider and tap
    Next
    .
  5. Enter the password that you use to sign in to your organization’s identity provider and tap
    Sign in
    .
  6. After the
    BlackBerry Dynamics
     app activates, enter and confirm a new password.