Within BlackBerry AtHoc, alert templates typically consist of alert content, response options, a list of targeted recipients, and a list of delivery devices for a specific situation.

The contents and behavior of the different sections of the alert template creation and alert template editing screens are controlled from a central Alert Template Settings screen. The visibility settings you select affect all alerts that are published from the template.

For example, if you choose to hide the Mass Devices section from an alert template called "Alert Mobile Users," that section will be hidden for all alerts that are published from the alert template.

1. In the navigation bar, click Alerts > Alert Templates.
2. On the Alert Templates screen, select a template or click New.
3. On the New Template or template details screen, click Settings.
4. On the Alert Template Settings screen, customize the visibility settings for the fields in each of the following alert template sections:
   • Content
   • Target Users
   • Target Organizations
   • Mass Devices
   • Schedule
5. Click Apply.