Some features—such as bilingual alerting, attachments, and alert commenting—only appear when enabled in feature enablement.

1. On the Alert Template Settings screen, click the Content tab.
2. In the Enable section, select the options beside each of the content options that you want to make visible to users who are creating alerts based on this alert template. You can show or hide any of the following options for content:
   • Response Options: Select this option if you want users creating alerts from this alert template to be able to include response options in the alert.
   • Allow Comments: Select this option if you want operators sending out alerts from this alert template to enable user comments for a response option.
   • Add Bilingual: Select this option if you want to enable operators to send an alert in two languages.
   • Location: Select this option if you want users creating alerts from this alert template to be able to designate a specific location for the alert on a map. This option must be selected to enable geofence targeting. This option is selected by default.
   • Is Location Mandatory: Select this option if you want to make it mandatory for users creating alerts from this template to select a location for the alert.
   • Attachments: Select this option if you want users to be able to include attachments in an alert. Users can then include documents, videos, and image files in alerts.
   • Dropbox: Select this option if you want users to be able to add attachments to their alerts. These attachments would be available to alert recipients through a link in the alert that opens a file stored in Dropbox.
3. In the Visibility in Alert section, do one of the following:
   • Select Show Content Section, then select the check boxes beside each option that you want to make available to users who are creating alerts from the alert template.
   • Select Show as initially collapsed if you want the Content section to display in its collapsed state when the alert template is first opened by the alert creator.
   • Select Show as read-only and prevent publisher from editing if you want the alert creator to be able to see the Content section without being able to edit it.
   • Select Hide Content Section if you do not want users who are creating alerts from the alert template to be able to see the Content section.
     Note: If a section is not ready, you cannot make that section read-only or hide it.
4. Click Apply.