If you are an administrator, you can use the Devices screen to verify available devices, check settings, set the device delivery priority for enabled personal devices, and enable and disable devices. You can also control and edit permissions to make certain device addresses available only to operators, or to end users, or to both roles.

Availability of delivery devices other than the AtHoc desktop software depends on the BlackBerry AtHoc edition and licensed delivery devices. Contact your BlackBerry AtHoc account manager for details.

Note: When a device's common name, display name, group order, or contact information is updated, it is captured in the operator audit trail. To view these entries in the operator audit trail, click > Setup > Operator Audit Trail. Select Delivery Device from the Entity list. Select the Search by Specific Actions(s) option and then select specific actions from the Action(s) list.

1. In the navigation bar, click .
2. In the Devices section, click Devices.
   On the Devices screen, the Personal Devices tab opens by default. Click the Mass Devices tab to configure a mass device. Each tab displays the available devices and their details in a table with the following columns:

   • Device Name: Displays a description of the device type.
   • Delivery Gateway: Displays the designated delivery gateways, if applicable.
   • Group: Displays the type of alert that gets delivered, such as email or phone.
   • # Users: Personal Devices tab only. Displays the number of users that have the personal device enabled in their profile.
   • Users Sharing: Personal Devices tab only. Displays the number of users that are sharing the same device.

   Disabled devices are grayed out in the display. Disabled devices are not available for delivering alerts. Each device has a default delivery template that defines the appearance and formatting used to deliver alerts.

3. Optionally, set device delivery priority.
4. Optionally, use the Search For Device field to search for a device. Click Advanced, and select from the Delivery Gateway, Group, and Status drop-down menus to refine the search results.
5. Optionally, click the Mass Devices tab to view and edit mass devices.
6. Click the device name to configure the related template.
7. Optionally, click a number in the Users Sharing column to open the Shared Devices dialog and view a detailed list of users sharing a device. Click Export to CSV to export the list of users.

For more information on device configuration, see View and edit device details.