When you enable a device on the BlackBerry AtHoc server, you have the option to create a duplicate of that device. Only Giant Voice devices can be duplicated. If you attempt to duplicate a non-Giant Voice device from the Configure Device Support screen, an error is displayed.

When you duplicate a device, it appears in the list of gateways on the Settings screen and in the list of devices in the Devices screen with a "-DUP1" extension. You can create additional duplicates of the same device, as needed. Each duplicate is appended with a new "-DUP#" extension. For example, ATI-DUP1, ATI-DUP2, and ATI-DUP3.

You can duplicate a Giant Voice device up to six times. There is a 30 character limit to the ID of the duplicated device.

1. Log in as an administrator to the BlackBerry AtHoc server.
2. Navigate to the following folder: ../Program Files (x86)/AtHocENS/ServerObjects/Tools.
3. Open the following application: AtHoc.Applications.Tools.InstallPackage.
4. On the Configure Device Support screen, select the check box next to the device you want to duplicate.
5. Click Duplicate.
6. Optionally, click Enable.
7. Click Close.