View and edit device details

Note: You should consult BlackBerry AtHoc customer support before editing the values for a device to ensure that your changes will not have a negative impact on the way the device operates.

You must be an Enterprise Administrator to edit the details of a device.

  1. In the navigation bar, click The Settings icon.
  2. In the Devices section, click Devices.
  3. On the Devices screen, click to select a device.

    The screen refreshes to display the settings for the device, divided into the following three sections: Details, Help Text, and Delivery Gateways.

    The Details section varies by device. Use the Help Text section to change the help text in the targeting, contact, or contact information tool tip. The Delivery Gateways section provides information about device-specific gateways. A device must have at least one associated gateway before it can be enabled. For more information on enabling devices, Enable and disable devices.

  4. Click Edit to modify the details, help text, or delivery gateway details.
  5. Click Save.