Synchronize users

Before you use UEM Notifications, you should ensure that the users in UEM are synchronized with the users in the BlackBerry AtHoc system. You can synchronize UEM users to BlackBerry AtHoc using any of the following methods:

UEM users must have reachable devices in the BlackBerry AtHoc system in order to receive UEM notifications. Before you import the UEM users to BlackBerry AtHoc, make sure that each user has data in the BlackBerry AtHoc system for at least one the following devices:

  • Device: Email - Work
  • Device: Phone - Work
  • Device: Text Messaging