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BlackBerry Docs

The following requirements apply when you need to configure servers to support
BEMS
 with the
BlackBerry Docs
 service in your organization.
Complete
Requirement
Registration
Check box
Request the
BlackBerry Work
 app from the Marketplace for Enterprise Software portal.
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Log in to entitlements and confirm that you have the appropriate entitlements. For more information about entitlements, see "Configure
BlackBerry Work
 connection settings" in the
BlackBerry Work
 administration content.
Network
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Verify that the following ports are open for
BEMS
:
Inbound TCP ports: 8443 from the
BlackBerry Proxy
 or
Good Proxy
 server
Outbound TCP ports
  • 80 or 443 to
    Microsoft SharePoint
     server
  • 80 or 443 to
    Microsoft Office Web Apps
     or
    Office Online
     Server
  • 17080 or 17433 to the
    BlackBerry Proxy
     or
    Good Proxy
     server
  • 1433 to the
    SQL Server
     (default)
  • 445, 139 to CIFS share
  • 389 or 636 to LDAP
  • In a
    SharePoint Online
     environment, 443 to the following:
    • login.microsoftonline.com
    • *.sharepoint.com
  • In an
    Entra
     Information Protection environment, 443 to the following:
    • login.microsoftonline.com
    • graph.microsoft.com
    • *.aadrm.com
  • In a
    Box
     environment, 443 to *.box.com
Outbound UDP ports: 137–138 to CIFS share
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If
BEMS
 requires a proxy server for external access, record the following information:
  • Proxy server make and model: _______________________________
  • Authentication method: __________________________________
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If your environment is configured for a specific version of SMB or CIFS protocol to access a File Share, make sure that
BEMS
 is installed on a compatible
Microsoft Windows
 operating system. Refer to your
Microsoft
 documentation for more information on compatibility.
Microsoft Active Directory
Check box
Create a
Microsoft Active Directory
 service account for the
BEMS
 software. For example, BEMSAdmin.
Microsoft .NET Framework
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Verify the version of
Microsoft .NET Framework
.
BEMS
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Verify that your environment is running one of the following:
  • A version of
    BlackBerry UEM
     that supports
    BEMS
    . For instructions on installing or upgrading
    BlackBerry UEM
    , see the
    BlackBerry UEM
     Installation and Upgrade content    .
  • A
    BlackBerry Dynamics
     that supports
    BEMS
    .
    Important
    : The
    BlackBerry Dynamics
     server must already be installed and operational before installing
    BEMS
    .
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Verify that the server hosting
BEMS
 is running an operating system that supports
BEMS
. For information about the supported operating systems, see the BEMS Compatibility Matrix.
Check box
Verify that you have the required hardware to host
BEMS
. For more information about hardware requirements, see one of the following:
If you configure your environment for disaster recovery, see the Disaster recovery content.
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Verify that the servers that host and access the
BEMS
 Dashboard have a supported browser installed.
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Make sure that the server's time and date are set correctly.
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Make sure that the server is joined to the domain.
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Verify that the environment is running a supported version of
Microsoft SharePoint
 or
Box
 support. For information about supported
Microsoft SharePoint
 versions, see the BEMS Compatibility Matrix.
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If you are using resource based Kerberos constrained delegation or Kerberos constrained delegation (KCD), make sure that the
BEMS
 service account is a local administrator on the server.
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Make sure that the
BEMS
 service account has "Log on as a service" permission.
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Make sure that the
Windows
 Firewall is disabled.
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Disable all antivirus programs and backup software before you install or upgrade the
BEMS
 software.
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Verify that you have installed
JRE
 8 on the servers where you will install
BEMS
 and that you have an environment variable that points to its location. For instructions, see Configure the Java Runtime Environment.  For information about the supported
JRE
 versions, see the BEMS Compatibility Matrix.
Database
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Verify your environment is running a supported database server.
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Depending on the configuration of your environment (for example, all
BEMS
 services on one server or on separate servers), you might need to create one or more
SQL Server
 databases.
The following table is an example of a small deployment that has all of the
BEMS
 services installed on one server. For an example of a small deployment that has all of the
BEMS
 services installed on one server, see Example of a small BEMS deployment.
Services
Required databases
All
BEMS
 services on one server
Create a database for the
Docs
 service and call it "BEMS_Docs."
If this is the first server in the
BEMS
 cluster, create the database. If this is an additional server for the same
BEMS
 cluster, then a new database is not required. Record the existing database name for the BEMS_Docs cluster.
The following table is an example of a large deployment that has all of the
BEMS
 services installed on separate servers. For an example of a large deployment that has all of the
BEMS
 services installed separate servers, see Example of a large BEMS deployment.
Services
Required databases
Docs
 service only on one server
Create two databases. Call one "BEMS_Core4" and call one "BEMS_Docs." 
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Make sure the
BEMS
 service account has db_owner permissions to the database. For more information, visit support.blackberry.com/community to read article 42661.