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Troubleshooting
BEMS
installation or upgrade

In some cases you might need to troubleshoot a
BEMS
installation or upgrade issue. In some cases you might need to return
BEMS
to the previous version of the software and then retry the upgrade. The approach to take depends on the current state of your environment and the
BEMS
software versions involved in the upgrade.
For detailed information about the data (for example,
BEMS
installation logs) that must be captured to assist in troubleshooting and resolving
BEMS
installation and upgrade issues, visit support.blackberry.com/community to read article 51187.