What's new in CylanceMDR
CylanceMDR
What's new in the May 2024 update
- New product name: CylanceGUARD is now known asCylanceMDR.
- : TheCylanceMDROn-DemandCylanceMDROn-Demand subscription is a convenient and helpful option if your organization monitors the alerts that are reported to theCylanceconsole. With this subscription, you can requestCylanceMDRsupport on demand for any alerts that you think might be a threat but you need the time and expertise of aCylanceMDRanalyst to help you resolve it. You can request support from an alert group in the Alerts view in theCylancemanagement console.CylanceMDRanalysts are immediately notified with the alert details and can start their investigation and assess the threat. To follow up on the investigation (for example, to share additional details), you can log in to theCylanceMDR(CylanceGUARD) portal and find the alert in the Escalations screen.If you want to have dedicatedCylanceMDRanalysts monitoring alerts for you 24x7, consider theCylanceMDRStandard andCylanceMDRAdvanced subscriptions. For more information see theCylanceMDRoverview.