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  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Mobile App 4.16
  4. BlackBerry AtHoc Mobile Administrator Guide
  5. Configure the Mobile App device in BlackBerry AtHoc
  6. Role-based permissions for the mobile app

Role-based permissions for the mobile app

As a System Administrator, you can specify what controls a user can see on the mobile app depending on their roles and responsibilities (also known as role-based permissions.) For example, you might want an emergency team to be able to send field reports, start location sharing, and send emergency duress alerts. However, you might want a student on a campus or non-emergency personnel to only be able to receive notifications and to send duress (emergency) alerts to security without accessing location sharing or field reports.
Subscribed users do not have access to the following mobile app advanced features: Emergencies, Check In / Check Out, Reports, and Tracking.
  1. For users who need advanced features, create a distribution list.
    Only one distribution list can be used for the organization.
  2. In the navigation bar, click The Settings icon.
  3. On the
    Settings
     screen, in the
    Devices
     section, click
    Mobile App
    .
  4. On the
    Mobile app
    screen, in the
    Features
     section, select
    Alerts
     to grant permission to receive alerts on mobile devices.
  5. Select
    Map
     to enable access to the live map.
  6. Select
    Alert Publishing
     to provide publishing permission to operators.
  7. Select
    Advanced Features
     to provide advanced features to a selected group of users. When selected, the
    Select advanced features
     section appears.
  8. In the
    Select advanced features
     section, select the features that users can access from the mobile app:
    • Emergencies
      : Send duress messages.
    • Check In / Check Out
      : Perform user check-ins and check-outs.
    • Reports
      : Send field reports.
    • Tracking
      : Track mobile device location for a specified amount of time.
  9. After selecting an advanced feature, choose a distribution list that can use the feature.
  10. In the
    Settings
     section, make any other needed changes for the mobile app settings. For more information, see Configure the mobile app gateway settings.
  11. Click
    Save
    .