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Resolved issues

4.13

Jira ID
Platform
Summary
MBL-12253
iOS
Users on iOS 17 receive multiple alert push notifications. Users must open the mobile app after upgrading to release 4.13.
MBL-12387
iOS
Users on iOS 17 see alert push notifications reappear even after viewing an alert.

4.12.1

Jira ID
Platform
Summary
MBL-11080
Both
Required fields must now be completed before a user can save their My Profile page. This applies to customers on
BlackBerry AtHoc
release 7.17 and later releases.
MBL-11330
Both
Users can no longer update their My Profile page when their organization does not have the My Profile Page setting enabled in Settings > Mobile App > Features.

4.12

Jira ID
Platform
Summary
MBL-7371
iOS
When the mobile app is launched from the app shortcut, the progress indicator is displayed as a white box.
MBL-8321
Android
When using a OnePlus 6T device, an operator cannot access the alert publishing flow when an invalid fingerprint is provided for Biometric Authentication.
MBL-8860
Both
The Check In / Check Out field is displayed on the organization details page as Check In instead of Check In / Check Out.
MBL-10479
iOS
For devices running iOS 16, video attachments in Emergencies and Reports do not display options such as Play or Pause. When viewing a video attachment, users cannot swipe left or right to access other attachments.
MBL-11168
iOS
When an Accountability Officer attempts to manage a user during an accountability event and taps on the user's phone number, instead of calling the phone number, an email is opened instead. This occurs if the device name does not contain the word "phone."

4.11

Jira ID
Platform
Summary
MBL-10402
iOS
For devices running iOS 16, video attachments in Emergencies and Reports do not display options such as Play or Pause. When viewing a video attachment, users cannot swipe left or right to access other attachments.