Known issues
The following tables list known issues based on the release version that first had the issue.
4.13
Jira ID | Platform | Summary | Workaround |
|---|---|---|---|
MBL-12432 | iOS | Users on iOS 17 may receive multiple alert push notifications if they receive an alert within 4-5 minutes after upgrading to mobile app release 4.13. | — |
4.12.1
Jira ID | Platform | Summary | Workaround |
|---|---|---|---|
MBL-12253 | iOS | Users on iOS 17 receive multiple alert push notifications. | Upgrade to mobile app release 4.13. Open the app after the upgrade. |
MBL-12387 | iOS | Users on iOS 17 see alert push notifications reappear even after viewing an alert. | — |
4.11
Jira ID | Platform | Summary | Workaround |
|---|---|---|---|
MBL-10456 | Android | The approximate location is not updated when sending an emergency using a blue tooth button when the mobile app is in the background or in a 'killed' state. | — |
4.6
Jira ID | Platform | Summary | Workaround |
|---|---|---|---|
MBL-7573 | iOS | On the collaboration screen, the footer at the bottom appears blank, which makes the chat look like it is clipped. | — |
MBL-7584 | iOS | On the collaboration screen, the header scrolls. | — |
4.4
Jira ID | Platform | Summary | Workaround |
|---|---|---|---|
MBL-6864 | Android | The file name of an attachment is different in the alert details screen than the file name when the attachment is opened. | — |
4.2
Jira ID | Platform | Summary | Workaround |
|---|---|---|---|
MBL-2070 | Android | Unable to do a manual refresh to view the latest information in the Delivery Summary section. | — |
MBL-3433 | Android | Device is connected to the internet but the "No network connectivity" banner is still displayed. | — |
MBL-5581 | Android | When the user is switching organization and sends an emergency using the 3D Touch app short cut, the emergency is not sent successfully. | — |
MBL-6862 | Both | Video recorded from a phone device while sending an emergency is blurry when the video is added as an attachment. | — |