- What is the BlackBerry AtHoc mobile app?
- Set up the BlackBerry AtHoc mobile app
- Update your user profile
- Pair a V.ALRT personal alert button with the BlackBerry AtHoc mobile app
- Respond to alerts
- Update the status of an accountability event
- Manage organizations
- Enable or disable biometric authentication
- Advanced features
- Collaboration
- Log out of the mobile app
- Smart card authentication error codes
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- Legal notice
Menu
Tap
at the top left corner of the home screen. From the menu you can access the following items:
![The Menu icon](/content/docs-blackberry-com/en/id-comm-collab/blackberry-athoc/mobile-apps/4_10/mobile-user/_jcr_content/assetversioncopies/a83fc32d-8ca9-4a2d-b9ab-c643c2f907ef.original.png)
Name | Description |
---|---|
My Organization | Displays the name and logo of the organization you are connected to. |
Switch Organization | Changes organizations to receive alerts from different organizations. |
Personal Alert Button | Displays details about paired bluetooth buttons. Provides features to pair, test, and unpair a bluetooth device. |
My Profile | Displays your user information including name, email, and phone numbers. |
Subscriptions | Displays your organization subscriptions. |
FAQs | Displays the list of frequently asked questions. |
Send Feedback | Opens the email client to send feedback or suggestions. |
Send Admin Log | Opens the email client to send a log file to report issues. The default email address, support@athoc.com is removed from sending Admin logs flow. When user taps on Send Log button, in the compose email screen, the "To" field is blank. |
About Us | Displays the build version number. |
Logout | Logs you out of the app. You must have the Alert Publishing or Accountability Manager permission. This option displays only if the user is authenticated and logged in to an organization |
Terms of Use | Displays the BlackBerry Solution License Agreement. |