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  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Desktop App 7.0 (Windows), 2.2 (Mac)
  4. Desktop App Installation and Administration Guide
  5. Install the desktop app
  6. Installation artifacts

Installation artifacts

This section describes the artifacts that are created during the
BlackBerry AtHoc
 desktop app installation process.

Folders

The folders in the following table are created during the installation of the
BlackBerry AtHoc
 desktop app. These folders are used to store the installation artifact files.
Installation artifact file folders
Folder name
Location
Contents
Example
(Windows) BlackBerryAtHocNotifier
In the 32-bit ProgramFiles folder
The BlackBerryAtHoc.exe file
C:\Program Files (x86)\ BlackBerryAtHocNotifier
(Windows) BlackBerryAtHocNotifier
In the CommonAppDataManufacturer folder
All other files included in the installer
C:\ProgramData\ BlackBerryAtHocNotifier
(Mac)
AtHoc
/Library/Application Support
All client executable files
/Library/Application Support/AtHoc

Registry keys (Windows)

The
BlackBerry AtHoc
 desktop app installation process creates the following registry key:
HKLM\Software\SysWow6432Node\BlackBerryAtHocNotifier
The installation process creates several values under the registry key, including the BASEURL and PROVIDER ID. The desktop app uses these values at startup.
The desktop app log is created during the installation process. The app log is shared by all users and is located in an “BlackBerryAtHocNotifier” folder in the CommonAppDataManufacturerFolder. For example:
C:\ProgramData\BlackBerryAtHocNotifier
The installation process adds the following registry value to make the client run when the machine starts:
HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
The installation process creates several registry keys to register the ActiveX control. The ActiveX control interacts with the user’s computer to read and write the registry, play the audio file for an alert, and display the pop-up alert. These keys have names like
BlackBerryAtHocNotifier.LegacyFunctions
 and
BlackBerryAtHocNotifier.Toolbar
.

Remove the toolbar from IE (Windows)

If you are using the version 7.0 installer, perform the following steps to remove the toolbar from IE:
  1. Look up the BrowserHelper (BlackBerryAtHocNotifierBrowserHelper) for the edition and make a note of the GUID in the CLSID.
  2. Navigate to
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion \explorer\Browser Helper Objects
     and delete key with the name that is the same as the GUID from Step 1.
  3. Navigate to
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer \Extensions
     and find the BlackBerry AtHoc Corp IE extension by selecting each item and looking at the name, and delete it {D2490E6A-1A5E-4997-A6F8-24ECB9D5FF93}.
  4. Navigate to
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer \Toolbar
     and delete the registry value DAF2720A-F5AA-4114-BC8A-B7F3E7F8EF85. This value is displayed as BlackBerry AtHoc IT Alerts in IE add-ons.
See Startup for information about files and registry settings that are created at startup.