- Create and publish alerts
- Publish an alert from an existing alert template
- Publish a blank alert
- Publish a geofence alert
- Preview and publish an alert
- Search for an alert
- View a quick summary of an alert
- View the details of a sent alert
- Change the number of alerts listed on the Sent Alerts screen
- Edit an alert
- Define alert template details
- Writing effective alert messages
- Define content for an alert or alert template
- Configure a response option as a user attribute
- Target users
- Targeting basics
- Define fill counts and escalation
- Target groups in alerts or alert templates
- Block groups and distribution lists from receiving an alert
- Target individual users
- Target dependents
- Target subscribed users
- Block a user from receiving an alert
- Target or block users by advanced query
- Target users by role
- Target users by location
- Review the targeting summary
- Select personal devices for an alert or alert template
- Select the device delivery preference
- Target AtHoc Connect organizations
- Select and configure mass devices for an alert or alert template
- Review an alert
- Test an alert
- Set an alert to draft mode
- Publish a draft alert
- Quick publish an alert
- Resend an alert
- Track alerts with advanced reports
- Message termination
- Redundant message stop
- Message consolidation
- End an alert
- Export an alert as a PDF
- Export sent alerts
- Delete an alert
- Duplicate an alert
- Manage the publisher map
- Hosted SMS text messaging tracking codes
- Pager carrier IDs and names
- Phone number validation
- Email format validation
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
Map controls
The following control options are available on the publisher map:
- Find a place: Enter an address and pressEnteron your keyboard to move the map view to that location.
- : Select the type of map you want to view. For more information, see Change the map type.
- : Select the layers that are displayed on the map. You can select whether to view the following layers:
- Live accountability events
- Events from all suborganizations
- Live sent alerts
- Live incoming alerts. Live incoming alerts include: Connect alerts and check-in, check-out, emergency and report alerts from the mobile app.
- Connected organizations
- Predefined locations. Predefined locations are imported layers and shape files.
- : Display users from distribution lists on the publisher map.
- : Refresh the map. The map updates automatically every sixty seconds.
- : Zoom to fit. Zoom out to display all incoming live Connect and mobile alerts.
- : Zoom in.
- : Move to the default view.
- : Zoom out.