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Use the More Info Link field

Use the

More Info Link

field in the Content section of an alert or alert template to include a URL in an alert.

The URL address must begin with one of the following:

http:// – for standard web addresses

https:// – for secured web addresses

You can include any of the following types of URLs:

A URL that opens a webpage where users can get more details about the alert. When users receive the alert, a

For more info

link in it will take them to the webpage.

A URL that opens an attachment (media or documents) stored on Dropbox. For details on how to store an attachment on Dropbox, see Add an attachment using Dropbox.

A URL that opens a webinar. The following delivery devices can connect with webinar URLs provided in the More Info Link field:

Desktop app

Mobile app

SMS with Short URL

Connected organization alert template

Connected organization from the Inbox. The More Info link appears in the Inbox of the receiving Connect organization.

Forwarded alert from a receiving Connect organization. The More Info link is provided when forwarding the alert.

Phone devices and SMS devices without a short URL cannot connect to a webinar through a URL in the More Info Link field.

To include the URL in SMS alerts, the SMS alert template must contain a [TargetUrl] placeholder. For more information, see "Configure the hosted gateway for cloud services" in the BlackBerry AtHoc
System Settings and Configuration
guide.

After you enter a URL in the