Known issues
This section lists known issues in
BlackBerry AtHoc
releases.7.17
Jira ID | Description | Workaround |
|---|---|---|
Users | ||
IWS-65685 | When importing users with geo addresses, the batch geocoding postprocessor system job fails and the import remains in an "In Progress" state. | — |
7.16
Jira ID | Description | Workaround |
|---|---|---|
Alerting | ||
IWS-66109 | If there are more than 9 response options, only the first nine are displayed. | — |
7.14
Jira ID | Description | Workaround |
|---|---|---|
Alerting | ||
IWS-58156 | Alerts triggered from the mobile app do not display the icons on the map that are defined in the mobile event rules. | — |
IWS-61074 | Tabbing does not navigate correctly in alerts sent to the Desktop app using the default template. | — |
IWS-62371 | When an initial attempt to send an SMS alert fails, but then is successful upon retry, the user tracking report continues to display an error message. | — |
External event alert | ||
IWS-58065 | Alerts are not triggered for external events when placeholders are added to the alert title in the out-of-the-box External Feeds Template. The External Feeds Template contains a [BFSTitle] placeholder by default. Adding additional placeholders to the title field can cause the title to have more than the maximum number of characters. | Do not add additional placeholders to the title field. |
IPAWS | ||
IWS-58653 | IPAWS COG to COG alerting does not function. | — |
Reporting | ||
IWS-62851 | The Alerts Usage report should not count silent ping alerts. | — |
7.9
Jira ID | Description | Workaround |
|---|---|---|
Alerting | ||
IWS-61005 | The Respond & Close button is not displayed correctly in an alert published using a legacy template with more than 4 response options. | — |
IWS-61053 | On the BlackBerry AtHoc desktop app, when tabbing using a keyboard, navigation on alert content is not in a sequential order and the user is unable to navigate through all response options. | — |
Desktop App | ||
IWS-56942 | The the CheckUpdate payload for the desktop app should be updated to remove unused nodes. | — |