Known issues
This section lists known issues in
BlackBerry AtHoc
releases.7.16
Jira ID | Description | Workaround |
---|---|---|
Alert Templates | ||
IWS-63874 | If an imported alert template contains a More Info link without http:// in the URL, clicking the Test URL button results in a 404 error. | Add htttp:// to the URL in the More Info link before clicking the Test URL button. |
7.14
Jira ID | Description | Workaround |
---|---|---|
Alerting | ||
IWS-58156 | Alerts triggered from the mobile app do not display the icons on the map that are defined in the mobile event rules. | — |
IWS-61325 | If you create and save an alert template with a map, and then create and save a second alert template with a map, when you open the first saved template, the map from the second saved template is displayed. | Clear your browser cache, log out, and then log in. |
IWS-61074 | Tabbing does not navigate correctly in alerts sent to the Desktop app using the default template. | — |
IWS-62434 | The Custom Field section for alert placeholders is not visible after duplicating a draft alert when logged in as an Advanced Alert Manager. | — |
External event alert | ||
IWS-58065 | Alerts are not triggered for external events when placeholders are added to the alert title in the out of the box External Feeds Template. The External Feeds Template contains a [BFSTitle] placeholder by default. Adding additional placeholders to the title field can cause the title to have more than the maximum number of characters. | Do not add additional placeholders to the title field. |
IPAWS | ||
IWS-58653 | COG to COG alerts sent between connected organizations with a valid FIPS code do not work as expected. The target organization receives the IPAWS alert, but no alerts are triggered. | — |
7.13
Jira ID | Description | Workaround |
---|---|---|
Reporting | ||
IWS-63862 | The User Tracking Report with Devices does not display records beyond the first page. | — |
7.9
Jira ID | Description | Workaround |
---|---|---|
Alerting | ||
IWS-61005 | The Respond & Close button is not displayed correctly in an alert published using a legacy template with more than 4 response options. | — |
IWS-61042 | In a Basic organization, saving a draft alert more than one time causes an error. | — |