Delivery locales

Delivery locales define the way alerts appear to alert recipients. In addition to localizing the delivery envelope of an alert—the hard-coded text in the alert, such as the Severity, Type, Response Options titles, and the Copyright information—the delivery locale is used by the text-to-speech engine to determine how to pronounce the alert content when it is read aloud by the system.

For the mobile phone app, the app locale is based on the operating system settings of the phone. If you change your operating system settings, the app will display in the language of your phone, regardless of the delivery locale of a single alert or your organization’s settings.

If the Bilingual Alerts feature is enabled, the enabled delivery locales can be used to send an alert in a second, translated language. When an operator selects a second language to send an alert in, users who have selected that language as their preferred language receive the alert in that language. For more information, see Bilingual alerts.