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  4. Architecture: BlackBerry 2FA
  5. Authentication requests through BlackBerry UEM

Authentication requests through 
BlackBerry UEM

 
This diagram shows the data flow of various authentication requests through BlackBerry UEM.
 
To initate an authentication request, a user performs one of the following actions:
  • Accesses the login interface for a custom service on a computer or device at work and enters their login information
  • Accesses the login interface for a custom service on a computer or device outside work and enters their login information
  • Opens a VPN client on a computer or device outside work and enters their login information
  • Accesses the login interface of a service that is configured to use 
    BlackBerry Enterprise Identity
     for authentication on a computer or device outside work and enters their login information
  • Accesses the login interface of a service that is configured to use 
    BlackBerry Enterprise Identity
     for authentication on a computer or device at work and enters their login information
The user receives a prompt on their device to confirm that they want to authenticate. Depending on the authentication options configured for the user, they may be required to enter their device or secure container password before they can acknowledge the prompt.
The diagram does not show the data flow for authentication requests that use one-time password (OTP) tokens.